Information involved
Learning progress, preferences, virtual orders, portfolio and chat history are stored locally. No app account is required. If analytics is enabled in Settings, Mixpanel receives a pseudonymous installation identifier and limited product events such as lesson progress, screen and paywall interactions, plan selection and purchase outcome. We do not send chat text, profile names, portfolio balances or order amounts to Mixpanel. Adapty and Apple process subscription identifiers, transactions and entitlement status to operate purchases and restores. We disable advertising-ID and IP-address collection in the Adapty SDK and do not use advertising tracking or session replay. We may also receive a message and the details you choose to include when you contact support. The exact information depends on the features you use.
How information is used
Information is used to provide the feature you request, keep the App working, protect the service from abuse, respond to support requests, and meet legal obligations. We do not use your content for a purpose that is incompatible with these purposes without an appropriate legal basis or notice.
AI features and service providers
AI text generation uses supported on-device capabilities. Chat messages and asset context are not sent by Lidya to an external AI service. Subscription functionality requires network access to Apple and Adapty. Optional product analytics is sent to the Mixpanel EU endpoint. Provider privacy information: https://adapty.io/privacy/ and https://mixpanel.com/legal/privacy-policy/. Local notifications use the permission and schedule on your device; no remote notification token is collected by Lidya. When a feature needs external processing, the relevant input may be sent securely to the providers that operate that feature. Those providers process it under their own terms and privacy practices. Do not submit another person’s information or voice unless you have the right and permission to do so.
Retention and security
Local data remains on your device until removed through the app or by deleting the app, subject to device backups. Turning off analytics stops new analytics transmission; it does not automatically delete previously sent events. Contact support to request deletion of provider-held data; we may need the relevant installation or subscription identifier. Purchase records may be retained by Apple and Adapty under their policies and legal obligations. No fixed provider retention period is promised here. We use reasonable safeguards designed to protect information. No method of storage or transmission is completely secure, and we cannot promise absolute security.
Your choices and requests
You can stop using the App and remove locally stored content using the App or your device controls where available. Depending on your location and applicable law, you may have rights to access, correct, delete, export or object to certain processing. Contact support@windai.studio to ask a privacy question or make a request. We may need to verify your request before acting.
Children
The App is not intended for children under the minimum age required by applicable law. If you believe a child has provided personal information in connection with the App, contact us so we can review the request.
International processing
Service providers may process information in countries other than your own. Where required, appropriate safeguards are used for cross-border transfers.
Changes and contact
We may revise this policy as the App or its data practices change. The “Last updated” date identifies the current version. Questions or requests: support@windai.studio.